Privacy Policy

HRCorePro is independently owned and operated by an individual. In this policy, “we”, “us” and “our” refer to the owner and operator of HRCorePro. This policy explains how personal information is collected, used and shared through our website, and how to contact us about your information. For privacy enquiries, email hello@hrcorepro.com.

1. Scope and applicability

This policy covers the public HRCorePro website, demo and trial enquiries, and related correspondence. It does not describe all processing of employee information in the HRMS portal or mobile app. If your employer uses HRCorePro, ask your employer about its employee privacy notice and the service arrangements that apply to your information.

2. Categories of information we collect

• Contact and business information: your name, company, email address, phone number and team size, where provided.
• Enquiry and correspondence information: the demo or trial you request, selected plan, messages and related correspondence.
• Technical information: your IP address and browser user-agent collected with form submissions for spam prevention and enquiry handling.
• Website usage information: device, browser and interaction information processed by the analytics integrations described below.

Please do not include employee records, payroll files, bank details, government identification numbers or other confidential information in the website enquiry form. Share only the details needed to discuss your request.

3. Purposes of processing and communications

• To respond to your enquiry and discuss a demo, trial or product fit.
• To send you a confirmation of your request.
• To protect our services against spam and fraudulent submissions.

Submitting an enquiry asks us to reply about that request; it is not a request to subscribe to unrelated marketing. You can ask us to stop following up on your enquiry by emailing hello@hrcorepro.com.

4. Cookies, analytics and tracking technologies

We use website analytics to understand visits and website usage. Google Analytics is the website's default analytics integration. Where enabled, Google Tag Manager manages analytics tags and Microsoft Clarity provides usage analysis. These integrations can use cookies or similar technologies and process device, browser and interaction information.

You can manage cookies through your browser settings and use browser tracking protections. Blocking cookies or scripts may affect website features. These browser controls do not remove information already sent to a provider. Contact us if you have questions about website tracking.

5. Retention and deletion

Enquiries are delivered to the operator through configured email or messaging services rather than saved in a contact database on this website. Copies can remain in mailboxes, messaging services and their backups. Retention depends on handling your enquiry, any resulting customer relationship, and applicable legal or recordkeeping needs. This website does not currently apply an automatic enquiry-deletion schedule. You can request deletion by email; any retention required by law and provider backup limitations will be considered when responding.

6. Service providers and disclosures

Website hosting and email providers process information needed to host the website and deliver correspondence. When configured, Cloudflare Turnstile receives verification information to help prevent automated submissions. Enquiry details, including IP address and browser metadata, may be sent to the operator through email and Telegram. The analytics providers described above process website usage information.

7. International processing

Providers may process information outside your country. Their processing locations and privacy practices depend on the provider and service configuration. Contact us for details about the providers used for your enquiry. Information may also be disclosed where required by applicable law or legal process.

8. Privacy requests and grievances

You can contact us to request access to, correction of, or deletion of information you submitted, or to raise a privacy concern. Rights and exceptions depend on applicable law. We may request information reasonably needed to verify your request and protect it from unauthorised access. Please do not send identity documents unless we discuss a necessary and appropriate verification method with you.

For employee information held through your employer's HRCorePro account, contact your employer first. We can help identify the appropriate route for your request without bypassing your employer's authority over its records.

9. Employer-managed information

An employer using HRCorePro decides which employee information to provide and how its HR processes are configured. Questions about why your employer collects a record, who within the organisation can access it, or how long it must be retained should be addressed to your employer. Website enquiry handling is separate from those employer-managed records. The applicable customer agreement must set out the responsibilities for processing employee information through the service.

10. Changes to this policy

Updates will be published on this page with a revised date. A policy update does not replace any consent required by applicable law.

11. Contact the owner and operator

Questions about this policy? Email us at hello@hrcorepro.com.