Terms & Conditions | Service Agreement

HRCorePro is independently owned and operated by an individual. In these terms, “we”, “us” and “our” refer to the owner and operator of HRCorePro. “You” refers to the person using this website or the organisation they are authorised to represent. For questions about these terms, email hello@hrcorepro.com.

1. Scope and acceptance

These terms cover use of the public HRCorePro website, its content and enquiry forms. Product subscriptions, access to the HRMS portal and mobile app, and any separately agreed services require their own service arrangements. These website terms do not set subscription fees, payroll processing obligations or service availability commitments.

By using this website, you agree to these website terms. If you do not agree, please stop using the website. Accepting these terms does not enrol you in a subscription or replace the separate agreement needed for customer services.

2. Acceptable use and accurate information

You may use this website for lawful purposes only. You agree not to use it in any way that could damage, disable, or impair the site or interfere with any other party's use of it.

Do not submit fraudulent enquiries, impersonate another person, upload malicious content or attempt unauthorised access. Provide accurate contact details and submit requests for an organisation only if you are authorised to do so. Avoid including employee records or other confidential information in the enquiry form.

3. Intellectual property

All content on this website, including text, graphics, logos and software, belongs to the HRCorePro operator or its respective owners and licensors, and is protected by applicable intellectual property laws. Except as permitted by law, you may not reproduce or redistribute it without the relevant owner's permission. Third-party trademarks remain the property of their respective owners.

4. Demonstrations and trial requests

Submitting the contact form asks us to discuss a demo or trial and does not itself activate an account, start a trial, create a paid subscription or authorise a charge. The advertised 60-day trial is available by request; its start date, included features and applicable service terms must be confirmed when access is arranged.

5. Pricing and subscription arrangements

Prices labelled as proposed are a preview subject to confirmation. Pricing shown as “Contact Sales” is provided on request and subject to a separate agreement.

Any paid subscription requires a separate agreement identifying the contracting individual and the customer. That agreement must specify the service scope, fees, applicable taxes, payment schedule, renewal, cancellation and refund terms. A demo request does not constitute your acceptance of those commercial terms.

6. Customer information and service agreements

These website terms do not transfer ownership of customer records to HRCorePro or authorise the upload of employee information. Before using the portal or mobile app with workforce data, the applicable service agreement must address permitted processing, confidentiality, access, support, data export, retention and deletion. Customers are responsible for establishing their authority to provide employee information and for any notices or permissions required by applicable law.

7. Privacy and third-party services

Our Privacy Policy explains how website enquiries and usage information are handled. Links to external websites and services are provided for convenience. Their own terms and privacy policies apply when you use them.

8. Calculators and informational content

Our free tools use the values and assumptions entered into them. Results are estimates and do not confirm an entitlement, legal obligation, tax outcome or final payroll amount. Check the result against your records and the rules that apply to your situation.

9. Website availability and disclaimer

Website content and features may change, and access may be interrupted for maintenance or other reasons. Planned features are not a commitment to deliver them by a particular date. Any availability or support commitments for subscribed services belong in the customer agreement.

This website is provided on an “as is” basis. While we strive for accuracy, we make no warranties regarding the completeness or reliability of the information presented.

10. Limitation of liability

To the fullest extent permitted by law, the owner and operator of HRCorePro shall not be liable for any indirect or consequential loss arising from your use of this website. Nothing in these terms excludes or limits liability or rights where doing so is prohibited by applicable law.

11. Changes to these terms

We may update website content and these terms. The current version and its update date will be shown here. Changes to these website terms do not amend a separately agreed customer service agreement. Contact us if you have a question or concern about the website.

12. Contact and concerns

For questions about these terms, contact us at hello@hrcorepro.com.